Key Principles and Values for Working with People who Misuse Substances

Overview

Framework:
RQF
Level:
Level 2
Unit No:
K/505/8641
Credits:
2
Guided learning hours:
18 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Know the importance of confidentiality when working with people who misuse substances.

Assessment Criteria

  • 1.1
    Give reasons why confidentiality is important when working with people who misuse substances.
  • 1.2
    Describe the procedures for ensuring maintenance of confidentiality in a specific organisation.
  • 1.3
    Give examples of situations where it may be necessary for an organisation to share information about a service user with others.
2

Know the importance of boundaries when working with people who misuse substances.

Assessment Criteria

  • 2.1
    Outline what is meant by personal and professional boundaries in the context of a substance misuse setting.
  • 2.2
    Explain how personal and professional boundaries protect workers and service users.
3

Know the importance of empathy when working with people who misuse substances.

Assessment Criteria

  • 3.1
    Define the term ‘empathy’, highlighting the key differences between empathy and sympathy.
  • 3.2
    Describe the key benefits of empathy to both workers and service users.
4

Know the importance of active listening when working with people who misuse substances.

Assessment Criteria

  • 4.1
    Describe the key features of effective active listening.
  • 4.2
    Describe how active listening benefits both workers and service users.