Optimise IT System Performance

Overview

Framework:
RQF
Level:
Level 1
Unit No:
D/502/4244
Credits:
2
Guided learning hours:
15 hours

Unit Learning Outcomes

1

Maintain hardware and software in working order

Assessment Criteria

  • 1.1
    Identify the operating system and capacity of the computer system
  • 1.2
    Take appropriate steps to protect computer hardware against loss or damage
  • 1.3
    Run anti-virus and other security software regularly
  • 1.4
    Set up printers and other peripheral devices
2

Manage files to maintain system performance

Assessment Criteria

  • 2.1
    Use file navigation software to organise files into an appropriate folder structure
  • 2.2
    Backup and restore files and folders
  • 2.3
    Identify why it is important to undertake routine file housekeeping of the information stored on computer systems
  • 2.4
    Carry out routine file housekeeping so that information is easy to find
3

Respond to common IT system problems and errors

Assessment Criteria

  • 3.1
    Identify common IT system problems and responses
  • 3.2
    Respond appropriately to common IT system problems
  • 3.3
    Identify where to get expert advice
  • 3.4
    Seek expert advice when appropriate
4

Customise the working environment to meet needs

Assessment Criteria

  • 4.1
    Adjust system settings as appropriate to individual needs