Know ways to respect and value those who access services in health and social care (adults, children and young people), early years and childcare.
Additional details
Learners should demonstrate an understanding of why it is important to respect individuals. Examples may include:
- it is their human right
- we all need to feel valued for self-esteem, confidence
- we all have different needs, beliefs, opinions
Ways of valuing adults and children may include:
- listening to their opinions
- offering choices
- non-patronising
- setting realistic expectations
Learners should understand the term 'person-centred' approach and be able to define the term 'confidentiality'. Simple case studies in an appropriate context for both these terms may help with their understanding.
Assessment Criteria
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2.1
Describe why those who access services should be valued as individuals.
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2.2
Give examples of ways to value adults who access services.
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2.3
Give examples of ways to value children and young people who access services.
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2.4
Outline what is meant by person centred practice or child centred practice.
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2.5
Define confidentiality in the context of the sectors.
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2.6
Identify how confidentiality promotes respect for and values individuals.