Be able to produce business documentation.
Learners must provide sufficient and valid evidence to achieve this outcome.
Audience examples may include colleagues, customers, managers, the board, investors
Routine documents may include emails, letters and reports.
Purposes may include to advise of sales data, invite to an interview, launch a new product, advice of change in price, arrange a meeting, invite to a conference.
Assessment Criteria
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3.1
Describe how register, tone and style will change according to audience and purpose of written business documents.
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3.2
Produce a range of routine business documents for different purposes.
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3.3
Use appropriate ICT to produce documentation for different purposes.
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3.4
Check documentation for appropriate layout, accurate spelling and grammar.