Working in Public Services

Overview

Framework:
RQF
Level:
Level 2
Unit No:
L/506/3315
Credits:
3
Guided learning hours:
27 hours

Assessment Guidance

Portfolio of Evidence

Unit Learning Outcomes

1

Know about the public services sector.

Assessment Criteria

  • 1.1
    Describe the main uniformed and non-uniformed public services.
  • 1.2
    Describe the functions of different uniformed and non-uniformed public services.
  • 1.3
    Explain the contribution of public services to society.
2

Know about working in a specific public service.

Assessment Criteria

  • 2.1
    Describe the different job roles within a specific public service, including conditions of service.
  • 2.2
    Outline the staff structure within a specific public services context, the roles and responsibilities of different staff within the structure and the inter-relationship between different roles.
  • 2.3
    Describe the key values, principles or codes of practice relevant to a specific public service.