Communication skills for work

Overview

Framework:
RQF
Level:
Entry Level 1
Unit No:
L/617/5042
Credits:
2
Guided learning hours:
20 hours

Aim

To enable learners to develop the skills they need to use basic communication skills in the workplace.

Unit Learning Outcomes

1.

1.Be able to use communication skills in a work context.

Assessment Criteria

  • 1.1

    Communicate basic information in a work setting.

  • 1.2

    Listen and respond appropriately to key people in a work setting, e.g. in response to a simple question, request or instruction.