Direct own support in the workplace

Overview

Framework:
RQF
Level:
Entry Level 3
Unit No:
A/617/4792
Credits:
3
Guided learning hours:
30 hours

For the full unit details, please download the latest version of the qualification specification. This is available for download on the relevant qualifications page.

Unit Learning Outcomes

To view the assessment criteria and any additional content, please expand the relevant learning outcome below.

1. — Know about own support needs in the workplace.

Assessment Criteria

  • 1.1

    Identify situations in the workplace where they are likely to need support.

  • 1.2

    Outline who can provide support in the workplace and the type of support they can offer.

  • 1.3

    State how appropriate support can help them do their job.

2. — Be able to request support in the workplace.

Assessment Criteria

  • 2.1

    Seek support from different appropriate sources (e.g. colleague/job coach/manager).

  • 2.2

    Request support to meet their needs and personal preferences.

3. — Be able to give instructions to people providing support in the workplace.

Assessment Criteria

  • 3.1

    Instruct those supporting them in a way that helps ensure the support provided meets their needs and preferences.

4. — Be able to make use of support in the workplace.

Assessment Criteria

  • 4.1

    Use support provided to improve own ability to function effectively in the workplace.

5. — Be able to ask for support to be adjusted.

Assessment Criteria

  • 5.1

    Inform an appropriate person about support that is not working.

  • 5.2

    Make comments or suggestions that will help support to be adjusted.