The Principles of Care, Organisational Policies and the Role of the Care Worker

Overview

Framework:
RQF
Level:
Level 1
Unit No:
A/504/9040
Credits:
3
Guided learning hours:
27 hours

Assessment Guidance

N/A

Unit Learning Outcomes

1

Know about the values that underpin the role of the Care Worker.

Assessment Criteria

  • 1.1
    Identify values which are important to the individual.
  • 1.2
    Identify values which are important to an organisation related to them.
  • 1.3
    Give an example of promoting one of the identified values.
  • 1.4
    Give examples of equality, diversity and rights issues in the care organisation related to an individual.
  • 1.5
    State how the role of the Care Worker fits within the organisational structure and its aims and values.
2

Understand the responsibilities and boundaries of the Care Worker role.

Assessment Criteria

  • 2.1
    List responsibilities and boundaries of the Care Worker role.
  • 2.2
    List the boundaries of the Care Worker's relationship with the individual.
  • 2.3
    Identify concerns related to staff and individual behaviour that can take place.
  • 2.4
    State the procedure(s) for reporting the identified concerns.
  • 2.5
    Identify examples of abuse.
  • 2.6
    State the procedure(s) for reporting abuse.
3

Know about the importance of effective communication in the Care Worker role.

Assessment Criteria

  • 3.1
    List different methods of communication.
  • 3.2
    List skills which contribute to effective communication.
  • 3.3
    Communicate with individuals appropriately.
4

Know about the need for confidentiality in the role of a Care Worker.

Assessment Criteria

  • 4.1
    State why it is important to maintain confidentiality in the role of a Care Worker.
  • 4.2
    Identify ways in which confidentiality is maintained.
  • 4.3
    State the importance of checking people's identity before:
    a) disclosing information relating to individuals
    b) allowing visitors in premises.
5

Know about organisational policies and procedures.

Assessment Criteria

  • 5.1
    State how to access up to date copies of all relevant organisational policies and procedures.
  • 5.2
    State why it is important for Care Workers to follow organisational policies and procedures.
  • 5.3
    Identify different policies and procedures in own organisation.
  • 5.4
    Identify the organisational systems in place to support the Care Worker in own role.
6

Know about the role of the Care Worker in the support and supervisory process.

Assessment Criteria

  • 6.1
    Identify the purpose of staff supervision.
  • 6.2
    State why it is important to support:
    a) families
    b) carers
    c) significant others in the lives of individuals.