Communication Skills for Group and Teamwork

Overview

Framework:
RQF
Level:
Entry Level 3
Unit No:
Y/504/8428
Credits:
3
Guided learning hours:
30 hours

Assessment Guidance

N/A

Unit Learning Outcomes

1

Know about the roles of group members.

Assessment Criteria

  • 1.1
    State different roles of group members when completing specific group activities.
2

Be able to communicate verbally with group members.

Assessment Criteria

  • 2.1
    Give an example of how to use verbal communication appropriately with others.
3

Know the importance of listening to others within group situations.

Assessment Criteria

  • 3.1
    List what is important from information being communicated by others.
  • 3.2
    State how to respond appropriately.
4

Be able to recognise others' rights to communicate within a group situation.

Assessment Criteria

  • 4.1
    Give an example of listening to others in a group situation.
  • 4.2
    State why it is important to listen without interrupting in a group situation.
5

Be able to recognise the importance of co-operation when working in group situations.

Assessment Criteria

  • 5.1
    Give an example of when co-operation is necessary to achieve a group task.
6

Be able to recognise praise and constructive criticism.

Assessment Criteria

  • 6.1
    State the appropriate response to praise and constructive criticism from others.
7

Know about relationships within own team.

Assessment Criteria

  • 7.1
    Name own team leader.
  • 7.2
    State how to respond to own team leader in different structured contexts.