End Point Assessment (EPA) is a crucial process in the apprenticeship journey, ensuring apprentices meet the apprenticeship standards required for their specific roles. Conducted by independent point assessment organisations (EPAOs), the EPA process evaluates the knowledge, skills, and behaviours apprentices have developed during their training.

End Point Assessment Process and Preparation

The EPA journey typically includes various assessment methods such as multiple choice tests, practical observations, interview, project work, and presentation. These assessments are designed to be comprehensive, covering all aspects of the apprenticeship standard. The journey from registration to final assessment involves rigorous preparation, including mock assessments and review meetings to ensure readiness.

Find the Right End Point Assessment Organisation

EPA is the final assessment of the apprenticeship journey, providing an impartial evaluation that is separate from the employer. This ensures that apprentices meet all assessment requirements and are fully prepared for their professional careers. Therefore, it is important to find an end point assessment provider that meets all the necessary standards.

Our team of assessment experts is dedicated to nurturing the growth of apprentices, employers and training providers through tailored support and innovative resources. We believe in building lasting, honest relationships that foster an environment of trust and fairness.

Combining extensive experience and industry expertise, we provide unparalleled End-point Assessment (EPA) services to apprentices, employers and training providers. Our unwavering commitment to building lasting relationships fosters trust, drives quality, and sets us apart in the sector.

Why choose End-point Assessment from Gateway Qualifications?

We offer a responsive, supportive, personalised, and transparent end-point assessment service:

  • Dedicated and experienced EPA team
  • National coverage with flexible delivery timeframes to suit the business needs
  • Provision of remote and face-to-face delivery
  • Independent assessment process, ensuring compliance with external and internal quality assurance standards.
  • Experienced and sector specialist independent end-point assessors
  • Easy-to-use end-point assessment management system for registration, booking, payment and results (EPA Pro)
  • Help apprentices achieve grade outcomes that reflect their capabilities
  • Clear pricing reflecting assessment delivery methods and assessment location
  • Transparent process and fees for cancellations and resits
  • Comprehensive support materials for apprentices, employers and providers

Here to help

We provide ongoing support through our dedicated End-point Assessment Team. Start your journey with us now by completing our short form.

We provide End-point Assessment for the following apprenticeship standards

Business administrator

Level: Level 3

Reference: ST0070

Expand the section below for more details

Team leader or supervisor

Level: Level 3

Reference: ST0384

Expand the section below for more details

Operations or departmental manager

Level: Level 5

Reference: ST0385

Expand the section below for more details

Customer service practitioner

Level: Level 2

Reference: ST0072

Expand the section below for more details

Customer service specialist

Level: Level 3

Reference: ST0071

Expand the section below for more details

Business and administration standards
Business administrator

Level: Level 3

Reference: ST0070

Price: £675 – full pricing details, including cancellation and reassessment charges are in our End-point Assessment Price List.

Specification: Business Administrator Standard Specification

View the Business administrator standard on the IfATE website

Team leader or supervisor

Level: Level 3

Reference: ST0384

Price: £650 – full pricing details, including cancellation and reassessment charges are in our End-point Assessment Price List.

Specification: Team Leader Supervisor Standard Specification

View the Team leader or supervisor standard on the IfATE website

Operations or departmental manager

Level: Level 5

Reference: ST0385

Price: £1,000 – full pricing details, including cancellation and reassessment charges are in our End-point Assessment Price List.

Specification: Operations or Departmental Manager Standard Specification

View the Operations or departmental manager standard on the IfATE website

Customer service standards
Customer service practitioner

Level: Level 2

Reference: ST0072

Price: £550 (remote delivery) or £600 (face-to-face delivery) – full pricing details, including cancellation and reassessment charges are in our End-point Assessment Price List.

Specification: Customer Service Practitioner Standard Specification

View the Customer service practitioner standard on the IfATE website

Customer service specialist

Level: Level 3

Reference: ST0071

Price: £600 (remote delivery) or £700 (face-to-face delivery) – full pricing details, including cancellation and reassessment charges are in our End-point Assessment Price List.

Specification: Customer Service Specialist Standard Specification

View the Customer service specialist standard on the IfATE website

I want to know more about End-point Assessment

If you are an employer looking for end-point assessment for your apprentices, please complete our short form and a member of our End-point Assessment team will be in touch to discuss your needs.

Contact our EPA team

If you are a training provider looking for an end-point assessment organisation to work with, please complete our short form and a member of our End-point Assessment team will be in touch to discuss your requirements.

Contact our EPA team