Meet the Team

We’re here to help you. We pride ourselves on our high-quality customer service brought to you by our experienced and knowledgeable teams.

Everyone at Gateway Qualifications has a genuine desire to provide our customers with the best service. Our teams have expert knowledge of funding policy and regulatory changes and are just a phone call or an email away.

We want to ensure you contact the best person to answer your query, so please browse the details of our Teams below to find out who best covers the topic of your question.

Our Customer Excellence Team can be contacted on 01206 911 211 or enquiries@gatewayqualifications.org.uk and will be happy to connect you with the relevant member of staff.

Find out more about each team:

Access to HE

We are here to offer any advice and guidance on Access to HE Diplomas specifically, including:

Assessment, Marking, grading and feedback, Regulations, Validation panels, and Modifications.

Meet the Access to HE Team

Business Development

Assistance with the process of becoming a Recognised Centre with us, Providing advice on curriculum planning, Support with requesting and delivering additional qualifications, and General account management support.

Meet the Business Development Team

Customer Excellence

Here to help with any questions you may have relating to:

Registering learners, certificate claims, and replacement certificates.

Meet the Customer Excellence Team

End-Point Assessment

Our dedicated and experienced EPA team are ready to help with all your End-point Assessment queries, whether you’re an Employer, Provider or Apprentice.

Meet our EPA Team

Finance and Operations

Any information regarding invoices; whether they are ones you have received from us, sent to us or are waiting to receive.

Meet the Finance and Operations Team

Marketing

Happy to provide you with the following:

Webinar assistance, help with signing up for newsletters and communications, and guidance on using our logo.

Meet the Marketing Team

Product

Lead the development of our high-quality, in-demand, funded qualifications, suitable for delivery for all provider types.

Meet the Product Team

Quality

Available to assist with all enquires relating to Quality Assurance processes and procedures

internal and external quality assurance, standardisation events, special considerations, and reasonable adjustments.

Meet the Quality Team

Senior Leadership Team

Our highly experienced Senior Leadership Team oversees essential day-to-day business operations, leads the way on core initiatives, and establishes policies and procedures across the whole business.

Meet the Senior Leadership Team

Working at Gateway Qualifications is a real pleasure and is the best environment for productive work, whilst nurturing and growing our own people. There is a real buzz within the company, knowledge is shared and everyone is friendly, making the complex tasks more manageable. All this results in motivation to do the best we can do to provide professional and effective service for all our customers.
Joe Baker, Customer Excellence Team Leader

You can find more information about our Board of  Trustees here.

Also, you can find the names of our Access to HE Moderators.

Start your career with us

Gateway Qualifications is a dynamic and growing awarding organisation with ambitious targets and a determination to succeed.

We are a charity, motivated by supporting our Centres and our learners to meet our charitable aim of widening participation for all.

Find out more about what it’s like to work here and browse our current opportunities for staff positions and contract roles. 

Join our growing organisation